Help Center
You asked, we answered
Have a question? Want to learn more about our store and policies? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, please contact us.
What payment methods do you accept?
Thank you for considering our services. We understand the importance of convenience when it comes to payment methods, which is why we offer a variety of options including Apple Pay, PayPal, debit/credit card, invoice, and in-person cash payment. We also provide alternative payment options and private consultations to ensure your satisfaction. Please don't hesitate to contact us through the chat and we will reach out to you via phone call, email, or chat.
Do you
offer shipping?
We offer Ground and priority shipping from UPS and USPS with insurance included when applicable. We take great care in wrapping your package and sending it off to you promptly. However, accidents can happen during shipping that may be out of our control. We will work with the postal services to recover your package or help file the necessary insurance claims. Please keep in mind that shipping during the holiday season can be slow, so please place your orders with plenty of time for shipping. While we cannot refund orders lost or mishandled by the postal services, we will do our best to accommodate you in the unfortunate event that this happens.
Can I have my order gift wrapped?
Great news! You can add gift wrapping to your cart by selecting the gift wrap option in the menu. And why not take it to the next level by adding a custom greeting card? We have pre-made cards for every occasion and also offer custom cards for when you have something special to say. Make your gift extra thoughtful with our personal touches.
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How can we help?